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Services to make your vacation easier

Independent... but pampered!

Free your mind and lighten your luggage with our 100% practical services, for a vacation that feels “just like home”… but even better!

The underappreciated advantage of staying in an apartment versus a hotel? Being able to eat breakfast in your pajamas, just like at home… But drinking your coffee with your hair a mess, without worrying about being judged by fellow diners, unfortunately comes at a price: having to think about countless little details (like packing coffee, for example) before your trip.

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With Altitude Résidences, you won’t have to worry about coffee. Or anything else, for that matter. Our many years of experience at the resort and our passion for hospitality have allowed us to put together a list of 100% practical services that make your vacation easier. So you can feel free—"just like at home"... but even better!

hakuna matata

a worry-free stay

At Altitude Résidences, the customer experience is at the heart of who we are. That’s why we’ve created a personalized welcome booklet just for you, featuring our premium services, our luxury amenities, and our tailored advice for an unforgettable mountain getaway—whether in summer or winter.

Discover the Chalet Hôtel Quartz
Check out the Hôtel Yéti web Chalet
Discover the Chalet Hôtel Cap Neige
Discover the Chalet Hôtel Turquoise
Discover the Lodge des Glaciers
essential services

for a stay without compromise

Because a great vacation starts with simplicity, our essential services have been designed to offer you comfort and convenience from the moment you arrive. Pre-stay support, ski lockers, Wi-Fi, practical information, and always a prime location: everything is in place so you can fully enjoy your stay, without hassles or unnecessary frills. An accessible and efficient package, ideal for traveling light and focusing on what matters most: the joy of being here.
 

 

Included Services
  • Bedding and towels
  • The beds will be made upon your arrival
  • End-of-Stay Cleaning
  • Ski Locker
  • Wi-Fi connection
  • Baby Kit (upon request) 
  • Ski Pass Reservations
 
 
à la carte services
  • Parking space
  • Additional Cleaning
  • Changing sheets and towels
  • Lingerie for Sale
*The services offered may vary depending on the season, destination, or availability. Our advisors will help you find the options available for your trip. 
signature services

The customer experience is at the heart of our DNA

Our “Signature” services embody the DNA of our hotel group: a comprehensive, comfortable, and generous experience for an unforgettable stay in the mountains. Attentive service, end-of-stay housekeeping included, access to wellness areas, and services designed for both daily life and relaxation... Every detail is designed to simplify your stay and make it more enjoyable. It’s the perfect balance between quality, comfort, and reasonable prices—an experience that truly makes a difference and builds loyalty among our guests.
 
 
Included Services
  • Essential Services 
  • End-of-Stay Cleaning
  • Parking space
  • Lingerie 
  • Reception with a personalized welcome
  • Ski Equipment Reservations
  • Ski Lesson Reservations
  • Access to the wellness area (in participating residences)
 
à la carte services
  • Additional Cleaning
  • Changing sheets and towels
  • Wellness/Comfort Kit
  • Early check-in and late check-out
  • Childcare
*The services offered may vary depending on the season, destination, or availability. Our advisors will help you find the options available for your trip. 
      exclusive services

      for an exceptional stay

      Because an exceptional stay is defined by the little details, our exclusive services have been designed to enhance every moment of your stay. A warm welcome, personalized touches, high-end amenities, dedicated support, and the absolute comfort of an exceptional location: everything is designed to ensure you enjoy a hassle-free experience. Refined service, crafted for those who want to travel differently. Here, what matters most is no longer just the pleasure of being here… but the pleasure of being here better than anywhere else.
       

       

      Included Services
      • Essential Services and Signatures
      • Daily Cleaning
      • Concierge Service
      • Wellness Kit
      • Welcome Gifts
       
       
      à la carte services
      • Transfers upon arrival and departure
      • Private chef (included at Chalet Ancolie )
      • Additional Cleaning
      • Changing sheets and towels
      • Ski Lessons
      • Babysitter
      *The services offered may vary depending on the season, destination, or availability. Our advisors will help you find the options available for your trip.
      no hassle

      Easy Family Vacations at

      We take care of everything to ensure your comfort:

      Laundry
      bed linens icon

      Upon your arrival, your bed will be made with high-quality linens, and LinVosges towels will be provided for your use.

      Is your baby coming with you?
      baby icon

      A complete baby kit is available free of charge upon request: high chair, travel crib (please bring a fitted sheet for the crib), baby-safe tableware, and a baby bathtub.

      Household
      pictogram for household cleaning product

      A complete cleaning kit is waiting for you in the kitchen: dish towels, a sponge, trash bags, cleaning supplies, and dishwasher tablets. Every detail is designed with your comfort in mind.

      Want to enjoy a simple, friendly get-together?
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      A complete cleaning kit is waiting for you in the kitchen: dish towels, a sponge, trash bags, cleaning supplies, and dishwasher tablets. Every detail is designed with your comfort in mind.

      Save time as soon as you arrive
      grocery bag icon

      Have your groceries delivered right to your apartment through our partner, Off Courses

      with altitude résidences

      Skiing becomes easy

      At Altitude Résidences, our core services are built around what we love most: skiing. No matter which resort you choose, you’ll enjoy the same level of service:

      • functional ski lockers — with boot dryers and even XXL sizes in some apartments
      • Ski passes ordered at a special rate and delivered directly to your lodging
      • arranging your ski lessons (group lessons or with a private instructor)
      • Reserve your equipment through our partners at the resort
      All of our accommodations are ideally located for easy access to the slopes. We put skiing at the heart of your stay, while also catering to those who prefer to mix things up: outdoor activities, nature experiences, and customized excursions can also be arranged through our local partners .
      Skiing Right Away

      Skiing Made Easy!

      You don't have to worry about a thing—we'll take care of everything!

      Where can I rent my ski gear?
      picto ski

      Take advantage of our special rates with our partners Instersport at Tignes, Skimium at La Rosière , and Elpro at Belle Plagne

      Your ski passes will be ready when you arrive
      picto ski pass

      Your ski passes, which we have reserved for you at a special rate, will be given to you upon arrival so you can hit the slopes right away.

      Where should we store our ski gear?
      picto ski locker

      Optimal comfort down to the smallest detail: spacious ski lockers and individual boot dryers are included in your stay at the residence.

      Create unforgettable memories
      picto ski

      Upon request, we can book activities and ski lessons for you through our trusted partners: Evolution 2 at Tignes and La Rosière , and El Pro at Belle Plagne.

      A vacation where you do nothing

      Meals: Easy!

      Each of our luxury mountain accommodations features a fully equipped kitchen, designed to make you feel even more at home than you do in your own home. Stovetops, an oven, a microwave, a refrigerator, and a dishwasher are complemented by all the essential small appliances: a Nespresso machine, a blender, a toaster, a kettle, and more… In the mood for some cheese? We provide everything you need to enjoy Savoyard specialties with your loved ones, including raclette and fondue sets. Whether you’re preparing a cozy dinner after a day on the slopes or a quick meal before heading back out to explore the mountains, our kitchens offer comfort, convenience, and quality. Every detail is carefully considered to ensure your stay with us meets your expectations and provides you with the utmost comfort.

      WITH altitude résidences

      Pets are allowed

      Because a great vacation is best shared with those you love, most of our mountain resorts (excluding the Freddie resort) welcome your pets for a fee of €100 per pet per stay. And since Fido deserves to enjoy the vacation too, we’ll provide him with food bowls and a cozy pillow! We make sure that having your pet along is simple and enjoyable for everyone. This way, your stay remains pleasant and comfortable so you can fully enjoy the mountains, the slopes, and outdoor activities. 

      WITH YOUR FURRY FRIENDS

      Vacations with pets: it's easy!

      Because a great vacation is best shared with those you love, most of our mountain resorts (excluding the Freddie resort) welcome your pets for a fee of €100 per pet per stay. And since Fido deserves to enjoy the vacation too, we’ll provide him with food bowls and a cozy pillow! We make sure that having your pet along is simple and enjoyable for everyone. This way, your stay remains pleasant and comfortable so you can fully enjoy the mountains, the slopes, and outdoor activities.

      Learn more

      a hassle-free vacation

      And to make your vacation even easier, download our list of things to pack
      (or, conversely, things to deliberately leave behind) for your mountain vacation.