Is Chalet Charline ski-in/ski-out?
Chalet Charline is located 100 metres from the nearest drag lift.
Where can we park when staying at Chalet Charline?
Your booking includes one covered parking space. Additional parking spaces are available upon request for an extra €100.
Are bed linen and towels included?
Bed linen and towels are provided in all our accommodation. Beds are made up on arrival.
Are pets allowed?
We accept pets (max. 2 per apartment). We charge an additional €100 per pet per stay. This fee includes the loan of a cushion and bowls.
Can I arrive before 5pm?
We guarantee that your apartment will be ready from 5:00 PM. If you wish to arrive earlier, we offer an early check-in starting at €50, subject to availability, allowing you to make the most of your day. We will call you as soon as your apartment is ready.
Can you book our ski equipment and ski passes during our stay?
Yes, we sell ski passes for the Tignes–Val d’Isère ski area. Once booked with us, the passes will be ready for you when you arrive at the Chalet. Additionally, we work with Intersport Le Rosset, which provides all your ski equipment. You benefit from a preferential rate and premium service. All details and contact information can be found in the "Partners" section.
The Security Deposit at Altitude Residences
The security deposit is a guarantee put in place to ensure the smooth running of your stay. It covers any potential damage, breaches, or additional charges identified after your departure, while helping us maintain a high level of service for all our guests. For clarity, a pricing grid for security deposits is included in the welcome folders. The deposit is not charged; only a temporary bank authorization is taken. It is released after your departure, once the inventory has been completed and provided no issues are found. The security deposit for the Chalet is €1,500.