Is the Sierra Lodge apartment right on the slopes?
The apartment is located 50 meters from the "Crouze" bus stop. From this stop, you can travel to the base of the slopes at Tignes le lac or head toward Tignes Val Claret.
Where can I park when staying at the Sierra Lodge apartment?
The apartment has a garage. One covered parking space is included in your reservation. Additional parking spaces are available upon request for an extra charge of €100.
Are bed linens and towels included?
We provide bed linens and towels in all of our accommodations. The beds are made upon your arrival.
Are pets allowed?
Pets are not allowed in this apartment.
Can I arrive before 5 p.m.?
We guarantee that your apartment will be ready starting at 5:00 p.m. If you’d like to arrive earlier, we offer an early check-in starting at €50, subject to availability, so you can make the most of your day. We’ll call you as soon as your apartment is ready.
Can you reserve our ski equipment and lift tickets for our trip?
Yes, we sell ski passes for the Tignes-Val d'Isère ski area. Once you've booked with us, your passes will be ready when you arrive at the Chalet. In addition, we work with Intersport Le Rosset, which provides you with ski equipment. You'll enjoy special rates and top-notch service. All the details and contact information can be found under the "Partners" tab.
The Security Deposit at Altitude Résidences
The security deposit is a guarantee intended to ensure that your stay goes smoothly. It covers any damage, breaches of the terms of stay, or additional charges identified after your departure, while helping us maintain a high standard of service for all our guests. For clarity, a fee schedule for security deposits is included in the welcome packets. The security deposit is not collected; instead, a simple credit card authorization is taken. It is released after your departure, once the property has been inspected and provided that no issues are found. The security deposit is €1,500.