Are the Les Écrins apartments ski-in/ski-out?
The Écrin apartments 112, 214, 324, and 426 are located 500 m from the Tignes Val Claret ski slopes. The free shuttle, with a stop right at the foot of the apartments, allows you to reach the slopes easily.
Can I arrive before 5pm?
We guarantee that your flat will be ready from 5pm. We will call you as soon as your flat is ready.
Where can we park when staying at the "Les Écrins" apartments?
Your booking includes one parking space in the covered garage of the Les Écrins residence. Additional parking spaces are available upon request for an extra €100.
Are pets allowed?
We accept pets (max. 2 per apartment). We charge an additional €100 per pet per stay. This fee includes the loan of a cushion and bowls.
Are bed linen and towels included?
Bed linen and towels are provided in all our accommodation. Beds are made up on arrival.
The Security Deposit at Altitude Residences
The security deposit is a guarantee put in place to ensure the smooth running of your stay. It covers any potential damage, breaches, or additional charges identified after your departure, while helping us maintain a high level of service for all our guests. For clarity, a pricing grid for security deposits is included in the welcome folders. The deposit is not charged; only a temporary bank authorization is taken. It is released after your departure, once the inventory has been completed and provided no issues are found. The security deposit for the apartments is €1,000.
Can you book our ski equipment and ski passes during our stay?
Yes, we sell ski passes for the Tignes–Val d’Isère ski area. Once booked with us, the passes will be available in your apartment. Additionally, we work with Intersport Le Jhana, which provides all your ski equipment. You benefit from a preferential rate and premium service. All details and contact information can be found in the "Partners" section.