Is the Chalet Ancolie ski-in/ski-out?
Chalet Ancolie is located 100 meters from the first ski lift.
What are the new benefits offered by the " Chalet "?
Chalet Ancolie now offers an exceptional experience in the heart of the Alps: an outdoor hot tub with mountain views, a home theater, a private chef, a housekeeper, and personalized service. These amenities are included with stays from December through April.
Where can I park when staying at the " Chalet "Ancolie ?
Your reservation includes one covered parking space. Additional parking spaces are available upon request for an extra charge of €100.
Are bed linens and towels included?
We provide bed linens and towels in all of our accommodations. The beds are made upon your arrival.
Can you organize our activities and make reservations for our equipment, packages, and services during our stay?
To best meet your needs, our team is here to help you plan every aspect of your stay: booking lift tickets, equipment, and activities, as well as making reservations for restaurants and arranging transfers. We take care of every detail so you can fully enjoy your vacation with complete peace of mind.
Are pets allowed?
We allow pets (up to 2). We charge an additional €100 per pet per stay. This fee includes the use of a bed and food bowls.
Can I arrive before 5 p.m.?
We guarantee that your chalet will be ready starting at 5:00 p.m. We'll call you as soon as it's ready.
Are the services of a private chef included in the benefits of the " chalet "?
In winter, a rental of the " Chalet "Ancolie includes the exclusive services of a private chef, featuring breakfasts, afternoon snacks, and 5 dinners.This service will be available starting in December 2026 and is not included during the off-season or summer.
The Security Deposit at Altitude Résidences
The security deposit is a guarantee intended to ensure that your stay goes smoothly. It covers any damages, breaches of contract, or additional charges identified after your departure, while helping us maintain a high standard of service for all our guests. For your convenience, a security deposit fee schedule is included in the welcome packets.
Security deposit amount: €3,000 during high season, €1,500 during low season