Is the residence ski-in/ski-out?
The residence is located a 5-minute walk from the Tignes Le Lac snow front.
Where to park when we stay at Cap Neige ?
We provide one parking space per apartment in the resort's parking lots. PLEASE NOTE : The maximum heigh is 1.90m. If you require one or more additional spaces, we will redirect you to the resort's parking lors (paying parking lots); which you can reserve in advance.
Are bed linen and towels included?
Bed linen and towels are provided in all our accommodation. Beds are made up on arrival.
Are pets allowed?
We accept pets (max. 2 per apartment). We charge an additional €100 per pet per stay. This fee includes the loan of a cushion and bowls.
What type of coffee maker is in the flat?
All our flats have a filter coffee maker and a classic Nespresso coffee maker (capsules are not supplied).
Can we buy the ski pass at your place?
Yes, we resell the ski passes for Tignes-Val d'Isère ski area.
Can we book our ski equipment with you?
Yes, we work with Intersport, who provide your equipment. You benefit from a preferential rate and premium service. All details and contact information can be found under the "Partners" tab.
Does Chalet Hôtel Cap Neige have a wellness area?
The residence features a wellness area with a swimming pool, ideal for families, as well as a sauna and hammam. Children must be supervised by a parent or legal guardian. Access to the sauna and hammam is restricted to guests aged 16 and over, accompanied by a parent or legal guardian.
Can I arrive before 5pm?
We guarantee that your flat will be ready from 5pm. If you wish to arrive earlier, we can provide a luggage storage service (in some accommodation), allowing you to enjoy your day. We will call you as soon as your flat is ready.