Fixed-Term Contract
18.06.2025 RECEPTIONIST / RESIDENCE MANAGER (M/F)
ALTITUDE RÉSIDENCES GROUP – TIGNES
- Work location: Tignes, in residence
- Contract type: Fixed-term contract for the 2025 summer season.
- Work hours: 39 hours per week, from June 18, 2025, to September 5, 2025.
- Compensation: Based on experience.
- Benefits: Housing available
Job Description:
Altitude Résidences, with websites at Tignes, Belle Plagne , and La Rosière, is seeking a Versatile Front Desk Clerk for its residences in Tignes (Cap Neige, Yeti, Quartz).
Reporting to the Site Manager, you will have a high degree of autonomy in managing your residence, while playing a central role in the customer experience.
Main Responsibilities:
- Guest Services: Managing check-ins and check-outs.
- Call handling: responding to inquiries, providing advice, and selling services (activities, parking, extras, etc.).
- Reservations: Manage requests (stays, upgrades, early/late check-out, etc.).
- Cash Management: Use the software to track payments.
- Coordination with the housekeeping team: monitoring tasks, maintaining common areas.
- Customer Service: Resolve technical issues and address guests' needs during their stay.
Required skills:
- Basic knowledge of reservation software
- Organizational skills, attention to detail, and reliability
- English: spoken and written.
Desired Qualifications:
- Customer service experience: Experience in the hospitality or tourism industry is a plus.
- Self-reliant and meticulous: ability to work both independently and as part of a team.
- Dynamic and responsive: managing multiple tasks at the same time and meeting customer expectations.
If you’re passionate about customer service and would like to join a dynamic team in an exceptional setting, apply now!